Shipping policy

 

Order Fulfillment and Delivery Times

 

Custom Built Models 

 

For customers who prefer a unique bike with performance tailored to them, we offer Custom Built models made specifically for you.

  • For custom bikes, please expect 8 to 10 weeks for delivery after your order is placed.
  • This option is available to residents Worldwide.

 

Ready to Ship Models (U.S. Only)

 

For customers who prefer quicker delivery, we offer a selection of Ready to Ship models.

  • These pre-built bikes are available for delivery in 1 to 2 weeks.
  • This option is available exclusively to residents within the lower 48 United States.

Parts & Accessories

Accessories: Accessories ordered separately typically take 15 to 30 days for delivery.

 

 

Why the Wait? (The Value of Built to Order)

 

You may be wondering why our custom orders take a little longer—the reason is simple: We build bikes to order 

This deliberate approach allows us to offer you the best customization experience. We don't believe in one-size-fits-all. Building your bike on demand gives us the flexibility to offer a wide range of models—from crucial elements like motor/wheel size to aesthetic touches like components and color selection.

This level of personalization simply isn't possible when maintaining a large, pre-built inventory. While waiting for a custom bike requires patience, receiving a bike built to your specifications and needs makes the final result truly worth it. You're not just getting a bike; you're getting your bike!